Refund policy
NoorΓ© β Returns & Refunds Policy At NoorΓ©, every outfit is crafted with love, care, and attention to detail. We hope you feel as wonderful wearing it as we did creating it for you. However, if something doesnβt feel right, you may request a return under the terms below. Returns We accept returns only under limited conditions. Eligibility
β’ Return requests must be made within 3 days of delivery (based on the courier tracking date).
β’ Items must be:
β’ Unworn, unwashed, and unused
β’ Returned with all original tags and packaging intact
β’ Free of stains, perfume, or visible damage Not Eligible for Return
β’ Products purchased on sale or at a discounted price
β’ Customized or altered garments
β’ Requests made after the 3-day window
β’ Gifted items, unless requested by the original purchaser with valid order proof How to Request a Return.
1. Email us at dafarisquarecustomer@gmail.com or message us on WhatsApp at +917838992410 with the subject line: Return Request β Order Number
2. Include:
β’ A brief reason for the return
β’ Clear photos of the item
β’ Your order number and invoice copy Important Notes
β’ Customers are responsible for return shipping unless the product is damaged or incorrect.
β’ Once approved, returns must be shipped within 2 days.
β’ If the returned item does not meet the conditions mentioned above, the refund will be declined and the product returned to you at your expense. Refunds
β’ After your returned item arrives and is inspected, we will notify you of the approval status within 5β7 business days.
β’ Approved refunds will be issued as store credit, valid for 6 months.
β’ Store credit can be used on any non-sale product through our website.
β’ Shipping charges are non-refundable. Damaged or Incorrect Items If your order is received damaged or incorrect:
β’ Contact us within 24 hours of delivery with clear photos of the item.
β’ We will arrange a replacement or issue a full refund, including shipping costs.